Delivery & Returns
Christmas cut off dates -
🎅🏼 CHRISTMAS DELIVERY CUT OFF DATES 🎄
We recommend ordering as early as possible to avoid any delays.
NT & TAS - 05/12 (express 9/12)
ACT - 08/12 (express 11/12)
NSW, VIC & QLD - 9/12 (11/12)
SA - 10/12 (express 14/12)
WA - 15/12 (express 17/12)
I have calculated these to include our dispatch time and be shipped BEFORE the Australia Post official cut off dates.
Highly recommend ordering as early as possible as there are delays in the Australia Post network that are beyond our control.
Dispatch - Our orders are dispatched within 1-4 working days if not earlier.
Please allow a little more time during sales, offer periods and from November onwards due to the influx of Christmas orders.
Should you need your order before a certain date please do not hesitate to contact us before placing your order.
Delivery - All of our deliveries are tracked from WA.
Free delivery automatically applies for Australian orders over $100
WA orders are usually delivered between 1-5 working days depending on your location ( Metro is usually 1-2 working days)
Please allow 5-14 business days for delivery outside of WA should you need your order before a certain date regardless of location please contact us.
All parcels are sent via Australia post.
Returns:
Treats unfortunately cannot be returned due to change of mind should you receive your order and it has been damaged please contact us within 3 business days. Should you wish to return other items please contact us at hello@cooperskingdom.com
Returns that have been agreed by us:
Customer will need to pay the return shipping fee.
Orders over 10 business days from delivery date cannot be returned
International orders:
Please only order items in line with your local customs laws. Some countries may charge import tax this is the customers responsibility to make payment for these charges.
We currently ship to Europe, USA & Canada All international orders can purchase up to 1kg please contact us if you are unsure before placing your order.
International orders should be received within 15 business days. Should you have not received your order please contact us on hello@cooperskingdom.com