Delivery & Returns

25/11/2020

Dispatch:

Our orders are dispatched within 1-4 working days if not earlier. Please allow a little more time during sales, offer periods and from November onwards due to the influx of Christmas orders.

CHRISTMAS 2020 LAST ORDERS TO BE MADE BY 09/12/2020 ANOY ORDERS MADE AFTER THIS DATE MAY NOT BE RECEIVED BY CHRISTMAS.

Should you need your order before a certain date please do not hesitate to contact us before placing your order.

Delivery:

All of our deliveries are tracked from WA.

WA orders are usually delivered between 1-5 working days depending on your location ( Metro is usually 1-2  working days)

Please allow 5-14 business days for delivery outside of WA should you need your order before a certain date please regardless of location please contact us.

All parcels are sent via Australia post.

 

Free delivery is available on all orders over $70 enter code FREEDEL at check out to apply this offer. We will not send any orders via express when the code is used. This code cannot be used in conjunction with any other offer.

DELIVERY IS FREE TO ADDRESSES IN ROLEYSTONE WA 6111 - Please enter ROLEYSTONE at check out. Should you have any other discount code please contact us to place your order. 

Returns:

Treats unfortunately cannot be returned, should you receive your order and it has been damaged please contact us within 10 business days. Should you wish to return other items please contact us at hello@cooperskingdom.com

Returns that have been agreed by us:

Customer will need to pay the return shipping fee. 

Orders over 10 business days from delivery date cannot be returned 

International orders: currently on hold due to covid. resume date TBA

Please only order items in line with your local customs laws. Some countries may charge import tax this is the customers responsibility to make payment for these charges.

We currently ship to Europe, USA & Canada All international orders can purchase up to 1kg please contact us if you are unsure before placing your order. 

International orders should be received within 15 business days. Should you have not received your order please contact us on hello@cooperskingdom.com